Our Services

Real Estate Agent Support Services

hastings + co provide real estate agent support services to help agencies to streamline their operations and bolster their administrative processes as quickly as possible.

Enquire Now

The real estate industry is busier than ever. Yet at the same time, it’s also a fast-moving industry that needs to respond to change quickly.

In an environment such as this, it’s critical that agencies keep pace and take advantage of all the real estate agent support possible to facilitate continued growth and success, year after year.

hastings + co are here to elevate the standard of financial management in the Real Estate industry and partner with businesses to reach their full potential.

hastings+co_real-estate-support-services

What do we do?

Database Health Checks

Efficiency Review

hastings+co_support-services-for-real-estate

Database Health Checks

In today’s real estate industry, we witness new real estate agencies cropping up every single year. In such a highly competitive environment, you need to gain and maintain a distinct advantage to beat the competition.

One key factor that can really help your real estate agency stand out is a periodic review of your property management database. By periodically optimising your database, you can unlock the key to improved performance and peak efficiency.

Utilise the hastings + co Health Check to identify how you can gain an advantage with advice on optimising products, upgrading to superior service and streamlining processes.

Inclusions

Our Health Check is designed to be the first step in an ongoing process of achieving best practices when it comes to your systems. This service will guarantee that your database is fully optimised. This means that real estate agents can work in an uninterrupted, streamlined process and maximise their time networking and harnessing potential opportunities to sell.

Regular hastings + co Health Checks will provide a comprehensive, structured review of your database, outlining any areas for improvement with expected benefits and estimates of the associated effort involved.

Our Health Check can help you:

  • Tidy up your database
  • Maximise efficiency
  • Generate greater revenue
  • Trust in the accuracy of your database
  • Extract accurate sales reports and management reports

Enquire now >

hastings+co_efficiency-review

Efficiency Review

hastings + co will assess your rental or sales department’s performance and identify any roadblocks that may be preventing growth, efficiency and productivity.

Inclusions

In this review process, hastings + co will spend a full day at your office to audit all areas of your rental and sales departments. We will also undertake a comprehensive, structured review of your current processes.

Following this, we will provide a range of recommendations for changes needed to improve efficiency and profitability, as well as provide an ongoing maintenance plan.

Enquire now >

What people are saying about us

Harcourts West Realty

“Our trust account manager has been extremely wonderful. It has been a real pleasure working with him and now looking forward to working with him in the future. I have kept your team really busy with my account sales. You are wonderful Mohammad, thank you so much for all your assistance.“

Keriann Nouri

Ray White South Bank

“I just wanted to reach out and let you know how fantastic our trust account manager has been on our account. She is so efficient, diligent and generous with her time whenever we have a question. A breath of fresh air – I hope we have her forever!! Thanks so much!“

Alex Mees – Head of Department – Property Management

Dynamic Residential

“Can I please just say how efficient your team is. My trust account manager always gets back to me/us so quickly and always helps us out. She deserves a big pat on her back! I just hope she knows how much we appreciate all of her help & I just wanted to pass that onto you as well.“

Michelle Sheils
Senior Property Manager

Hayden

“I had to take the time to email you because you need to know just how amazing our trust account manager is.

I’m sure it’s no secret at hastings + co that I’m high maintenance and that in general, we are a unique client, but I can honestly say as much as I loved and still loved working with our previous trust account manager, our new one is a gun. We have had ZERO issues with accounting from the minute she started and her efficiency and work ethic is like no other.”

Rachael Angelotti
Team Leader, Melbourne

MRI

“We are continually delighted at the outstanding feedback we receive from clients who work with Natalie. She is eagerly sought after for her technical knowledge, training techniques and communication style. Her customer service standards are second to none!

When complicated things need fixing fast, I want Natalie working for our customers and MRI.”

John Goddard

Geraldton Property Team

“One of my employees passed this email below to me praising our trust account mananger. We can all reiterate how marvellous our time with hastings and co has been through the great work done by out trust account manager, and the people who replace them when they are on leave.“

Mairi Quinn – Licensee/Managing Director

Geraldton Property Team

“I just wanted to take a quick moment to thank hastings + co for everything they do for our team. I know that I alone set them countless tasks every day, and hastings + co gets them done within the hour every time. Our trust account manager is someone I know I can always count on to ask for help and advice without even being here in our office.

Best. Trust. Accountant. Ever.

Anyway, I just wanted to express my gratitude as she really does make my job a lot less stressful. Thank you!“

Amber Towndrow – Real Estate Agent

Heywood Property Management

“I just wanted to say a big thank you!! I have just been audited and the officer (Consumer Affairs – VIC) remarked how great and comprehensive our systems are.

I was told we are running the most compliant and ‘smart’ management firm this officer has seen”

Barbara Kowenzowski
Director & OIEC

Raine & Horne Commercial

“We highly regard hastings + co, who completed both our trust accounting and payroll. hastings + co did a fantastic job in reviewing our systems not only as trust accountants but as they are experts in the programs, they suggested better procedures, which we often took on board. They are also up to date with current trust accounting regulations and procedures.”

Claire Beveridge
Director

Raywhite Taylor & Partners

“I just wanted to quickly reach out and just say what an amazing job our trust account manager does for our Property Management Department. She is quick and responsive.

There are times when some of the team are clueless as to how adjustments have occured, or just have general accounting questions and she goes above and beyond. She has never pushed back on any requests we have had. She has helped us grow as a property management team, teaching us tasks that we did not know Property Me could do.

She really is a team player and has helped us on so many levels.“

Corey Rotunno-Grant – Head of Property Management

Tuscan City

“Just wanted to give a quick feedback that our trust account manger spotted something quite important that we missed to charge one of our landlords a management fee since 2021. It’s a human error. One of our property managers forgot to enter this fee in 2021 and your team spotted it today while he was helping to set up the new invoice handling fees on PT. I just wanted to thank him and pass you this positive news on his behalf. We really enjoy dealing with him.“

Aaron Oguz

Your Property Manager

“I would encourage any PM Department Manager or Principal to invite hastings + co in to their office for a Business Health Check. I highly recommend their service.”

Carolyn Wright – Cheltenham

Ray White Carnegie

“I just wanted to let you know we love working with Yianni, he’s doing a great job and is always so lovely to work with and talk to. He’s always so happy to help. Often in business we only hear the negatives so I wanted to pass on our gratitude for you guys and Yianni being part of our team.“

Maidie Hurlston

P. Di Natale

“Making the decision to outsource our trust account to hastings + co , it pleases me to say that it was definitely the best decision we ever made.“

Jodi Licastro
General Manager

Ranges FN

“We had some very thoughtful words shared with us last night I wanted to pass on! From one of our Investors, “Since changing to Ranges FN, this is the first full year of you having our properties under management and the first time in 27 years of owning our investment that the financial year statement is 100% correct! The biggest compliments to your accounts team!” Have a great weekend. Thanks for supporting us and providing excellent care to what you do.“

Jane Mortimer
Operations Manager

Raywhite Geraldton

“I would like to take this opportunity, on behalf of our staff & management, to pass our heartfelt thanks & appreciation for your assistance with regard to engaging your services for our trust accounting. This could not have come at a better time for both the businesses. The professionalism, expertise & knowledge that has been demonstrated by both yourself & your team has ensured a very smooth transition & implementation.“

Tracy Temperton – Executive Assistant

Harcourts West Realty

“We are very happy with our Trust Account Manager and excited to have him look after all our accounts. No dramas on our end. Thank you for all your hard work to date. “

Cameron Vurovecz

Are you ready to maximise efficiency in your agency, improve your operations and boost revenue?

Learn more about our services or get a tailored quote today.

Reach out to us